Corporate social responsibility and customer loyalty

Corporate social responsibility and consumers’ motivations to a more sustainable purchasing behavior. Brand reputation and signal to the consumer. Customer identification and relationship with the company. Customer loyalty, corporate identity, branding.

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  • Define social responsibility in tourism organizations. To single out the criteria set for social responsibility in a tourism organization. Identify social responsibility in the tourism organization and plan of measures to increase social responsibility.

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  • Determine the level of expression of social responsibility in terms of managers, athletes and employees. Discuss the components of social responsibility in organizations, analyze the theoretical aspects of the expression of social responsibility.

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  • Analysis of existing philosophical, sociological literature and areas of scientific and Educational Research. Research of the socio-cultural component of social responsibility of universities. Problems of social responsibility of modern universities.

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  • Assessment of the consequences of digital transformation of the Ukrainian economy. Analysis of the relationship between sustainable development and social well-being of society. Improving the level of education and introduction of ecological technologies.

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