?????? ITITSM ? ITIL ??? ?????????????? ? ????????? ??????? ?????? Help Desk
????? ?????????? ITIL (Information Technology Infrastructure Library), ??????? ???????? ????????? ?????? ?????????????? ??????????. ???????????? ????????? ?????????? ??????? ??????????? ?????????. ???????? ??????????? ?????????? ??????????? ? ??????????.
Подобные документы
The terminology and requirements for safe, reliable operation of critical IT infrastructure were defined. The generalized structure of critical information technology infrastructure, by its basic level, sub levels and functionality were described.
??????, добавлен 07.12.2016Implementing IT technologies in university libraries of Ukraine in the context of foreign experience. The retrospective of development of library information systems and problematic issues related to the transition of library staff to work with them.
??????, добавлен 13.04.2023Justification of the proposals for the creation of new areas of library service along with traditional service, using modern information and communication technologies, and assigning a special place to these areas in the training of specialists.
??????, добавлен 09.01.2024Information technology - a broad class of disciplines and areas of activity related to technology creation, preservation, management and processing of data, including the use of computer technology. The information technology industry. Search engine.
???????????, добавлен 16.02.2015The role of linguistic means as backbone elements of any information and library system, a consolidated information resource of institutions of social memory. Criteria for the selection of linguistic tools for the development of their descriptions.
??????, добавлен 12.07.2021Optimization using intellectual centers based on artificial intelligence of the information infrastructure of universities in the conditions of wartime challenges. Creation of reliable and adaptive information systems that support educational activities.
??????, добавлен 06.12.2024Analysis of information technology monitoring and correction of the functional state of students in the process learning created based on developed models, complex criteria classification of constituent states models, algorithms normalized estimates.
??????, добавлен 23.06.2016??????????? ??????????? ? ????????? ???????????????? ???????? ?????????? ??????????????? ????????????. ??????? ??-???????, ????? ???????? ? ?????????? ITIL. ?????? ?????????????? ????????? ITSM Reference Model. ??????????? ?????????????? ????????????.
???? ??????, добавлен 28.08.2016Studying the possibility of using the Greenstone system to create an integrated digital tourist library for the city of Petra. A survey of students' opinions about the materials and information that should be included in the digital tourism library.
??????, добавлен 15.03.2023Study of the activities of leading companies operating in the global information technology market in the context of the transnationalization of international business. The current trends in the development of international production are determined.
??????, добавлен 19.08.2020?????????????? ? ??????? ??-???????. ???????? ???????? ??????????? ???????? ??-??????? ??? ?????????????? ????????? ?????? ??. ?????????? ?????????????? ?????????????? ??????????, ??????????? ?????????? ?????? ? ?????????????? ? ????????? ??-?????.
???????????, добавлен 28.08.201610 ???????? ?????????? ? ?? 2014 ????. ?????? ???????? ???????????. ???? ??????? ? Smart–??????. ?????????????? ????????????, ???????? ????? ? ?????? ??????. ??????? ? ??????????? SLA, ?????? ????????. ???? ?????????? ????? ? CobiT, ?? ????????? ? ITIL.
??????????? ??????, добавлен 03.12.2014Design and research of mathematical model for information security system in computer network. Science intensive technology. Modeling of security and risk assessment in information and communication system. Information and computer network technologies.
??????, добавлен 27.05.2021????? ?????????? ??????????????? ??-?????????. ?????????????? ?????????????? ???????????? ??????????? ??? ?????????? ????? ???????????????, ??????????? ????? ? ??????. ???????? ??????? ???????? ??????????. ????????????? ??????????? CobiT ? ITIL ??????????
???????, добавлен 13.09.2009?????????????? ?????? ??????????? ????????? ? ???????????? ??? ??????-?????????. ??????????? ?????????? ? ?????????????? ???????. ?????????????? ? ???????? ???????????? ???????????? ?????????????? ??????? Help Desk ??? ?????? ??????????? ?????????.
????????? ??????, добавлен 17.10.2017Learning English for working with the computer and other information technology. Working with computer programs, discussion of problems and project planning. Use for intermediate level students and above. Using software: useful verbs, the control panel.
??????? ???????, добавлен 28.05.2015Mathematical model of transformation of stochastic and fuzzy information in quantum information in the form of multiplication of unitary operators from not commutative von Neumann group. Theoretical basis of information technologies of quantum-logic.
??????, добавлен 29.01.2016The terms of the security of critical infrastructure. Construction and characterization of a model of security management of critical infrastructure, allowing you to easily determine how the criticality of certain infrastructure, General infrastructure.
??????, добавлен 28.02.2016?????????? ??????? ?????????????? ??????? Help Desk ?????? ??????????? ?????????. ?????????????? ?????? ???????? ??????????? ????? ?????????????. ?????????????? ???????? ?????????? ? ????????????? ?????????????? ??????? ?????? ??????????? ?????????.
????????? ??????, добавлен 30.01.2019With the rapid development of modern information technologies, their integration into all areas of education is accelerating, the penetration of innovations into the education space. Information technology as an integral part of modern education.
??????, добавлен 19.09.2024Information security and risk management. Business continuity and disaster recovery. Legal, regulations, compliance and investigations. Operating system architecture. Information technology security evaluation criteria. LAN media access technologies.
??????? ???????, добавлен 08.03.2014The technology of integration of three-dimensional models of potentially dangerous objects into the geoinformation system of executive bodies. Description of spatial information in the composition of three-dimensional models. Means of a unified system.
??????, добавлен 30.04.2018- 23. Modern trends of cybercrime in the context of economic security, social and humanitarian aspects
The of information technologies were identified, the results of the poll of the respondents on the subject of cybercrime were demonstrated, the ways of combating cybercrime in the of strengthening information and security at the macro-level were proposed.
??????, добавлен 24.10.2018 The essence of the national system of electronic information resources as a set of national resources needed to solve the problems of socio-economic development and electronic information resources of the National registry using a single technology.
??????, добавлен 20.01.2017Universal device for the processing, transmission, exchange and storage of information. Role of computer in modern life. The spread of the Internet and its using in common life. Embodiment of achievements of modern information technologies in real life.
???????????, добавлен 21.06.2015