Managing for quality and performance excellence
The concept of quality. Foundations and systems of quality management. Training for improving service quality at Honda. The plant of Lexus in Cambridge. Human resource development management, tools of process management. Methods in quality assurance.
Подобные документы
The evolution of total quality management. The regular use of statistical control methods to ensure that quality standards are met and to identify variations from the standards. The concept of total quality control. Company-wide quality control.
статья, добавлен 10.03.2019The problem of product quality in project management, analysis of its importance, problems and strategies of provision. Resource management planning, quality assurance, mitigation risk assessment, communication, collaboration, technology implementation.
статья, добавлен 19.03.2024Features of adaptation of the education system to market requirements and increasing competitiveness. Quality management systems in ISO regulatory documents. Description of the attitude of higher education administration, teachers to quality management.
статья, добавлен 07.10.2021Realization of organizational and economic bases of production and investment and innovation processes at the enterprise is a factor on which the quality of the final product depends. The specific characteristics of the quality management system.
статья, добавлен 18.03.2018Highlights and characteristic the results of a study devoted to new requirements to quality management in auditing firms, resulting from the enforcement of the new standards. The design of a quality management system at firm level is considered.
статья, добавлен 09.02.2023Characteristics of the audit as a control mechanism for the implementation of the program to improve the quality of products and services in enterprises. The content of the production quality management system in accordance with ISO 8402 and ISO 9001.
статья, добавлен 29.01.2019Development and implementation of a quality management system as one of the important problem of the hotel economy of Ukraine. Organizational structure of reception and accommodation services management. Job responsibilities of the booking operator.
статья, добавлен 22.06.2021Quality assessment of the treatment process as a precondition for an integral approach to its management. Studying the opinion of patients who have undergone treatment in the clinics regarding their satisfaction with the quality of the health services.
статья, добавлен 19.04.2018Study of the role of product quality in the modern world, improvement of technology and changes in consumer demand. Creating a product in which it is influenced by the quality of the subjects of management. Model of full quality control A. Feigenbaum.
статья, добавлен 14.03.2019- 10. Quality control
Quality control is an operational activity carried out by managers and employees of an enterprise who act in the process of creating a product. Quality assurance through the implementation of the functions of planning and quality control, communication.
статья, добавлен 13.03.2019 The characteristic of kefir are reflected. The technological scheme of production of kefir is provided, the information on a nomenclature of indicators of quality. An algorithm of action for improvement of a quality management system on company.
дипломная работа, добавлен 16.05.2018- 12. Quality management as a foundation contemporary ensuring the competitiveness of tourism enterprises
According to modern ideas in ensuring the quality of the final product, quality management actually acts through-aspect of business management, along with cost, time and more. Understanding money is in the subjective evaluations of each stakeholder.
статья, добавлен 16.08.2017 Factors of quality control of services provided by service companies. The plan of analysis and assessment of the quality of service. Characterization of the Servqual method, which is used to evaluate the quality of service in Społem stores in Szczeci
статья, добавлен 26.03.2020Customer service strategy of an industrial enterprise in the context of the implementation of the concept of strategic management. Features that characterize customer service with high quality. Measures to motivate employees to quality customer service.
статья, добавлен 19.11.2021Study the customers’ expectation levels of service quality in the food retail sector in the "Pick n Pay" supermarket. Features of demand management in the enterprise. Determination the service quality on stores in Pietermaritzburg area, South Africa.
статья, добавлен 14.04.2016Traditional and agile approaches to project management. Effectiveness and productivity of agile teams. Agile approach in education. Contribution of the study and future work. Teamwork Quality model. Setting and project description. Purpose and hypothesis.
дипломная работа, добавлен 20.08.2020The role of total quality management (TQM) implementation principles on product quality in the Libyan Metallurgical Company. Peculiarities of the activities of Libyan companies and their difficulties, obstacles in implementing and maintaining modern TQM.
статья, добавлен 18.11.2022Strategy development of quality of services rendered in tourism and hospitality business. This strategy is developed on the basis of research of Canadian public service sector and author's own research of Russian socialcultural services and tourism.
статья, добавлен 28.09.2016Trello as a cloud-based software application which designed to assist with project management in various spheres and organizations. The teamwork quality like a balance of each member contribution effects team’s satisfaction with the work process.
дипломная работа, добавлен 18.07.2020The study of modern trends in the development of the HR service, the formation processes and the efficiency of the use of the company's personnel in the conditions of the latest challenges. Quality factors of personnel management in the organization.
статья, добавлен 05.09.2023Характеристика особенностей концепции управления качеством (Total Quality Management) и ее эффективности для успешного ведения бизнеса. Изучение на отечественных и зарубежных примерах основных способов и последствий внедрения менеджмента качества.
реферат, добавлен 14.10.2014Рассмотрение современных методов управления качеством. Понятие и основные концепции Total Quality Management, роль У. Шухарта и У.Э. Деминга в его разработке. Характеристика технология развертывания функций качества и функционально-стоимостного анализа.
курсовая работа, добавлен 30.11.2015Effective hiring methods as a way to maintain quality work in every company. An analysis of the methods of personnel management that employers use to hire employees. Optimization of personnel selection as the basis and guarantee of success of the company.
статья, добавлен 26.03.2020The study of the evaluation of information processes of management of business entities. The methodological approach to assessing the effectiveness of the information management process through the evaluation. The need to assess the quality of management.
статья, добавлен 05.09.2023To discuss the factors determining the quality of services of sports clubs, describe the quality assessment models, identify the factors that determine the quality of the services of the sports club "Sportgates" and the possibilities of improvement.
статья, добавлен 25.11.2023