Management of consumers behavior of hospitality services
Consideration of the consequences of the Covid-19 pandemic on the activities of hospitality enterprises. The main determinants that changed consumer behavior under quarantine restrictions. Methods of researching consumer loyalty in crisis conditions.
Подобные документы
The trends that have arisen in the model of realization of sales competences by companies-operators of the Ukrainian consumer market. Their impact on the behavior model of these subjects from the point of view of the application of management tools.
статья, добавлен 30.06.2022Strategy development of quality of services rendered in tourism and hospitality business. This strategy is developed on the basis of research of Canadian public service sector and author's own research of Russian socialcultural services and tourism.
статья, добавлен 28.09.2016Exploring the conceptualization of a global crisis management paradigm during the Covid-19 pandemic crisis. Analysis of the components of crisis management. Anti-crisis program of global management in the organization, adaptation to Agile management.
статья, добавлен 01.01.2023Consideration of the main factors influencing consumer loyalty in role-playing games and video games that simulate life. General characteristics and features of the conceptual model of online games loyalty. Acquaintance with modern gaming technologies.
курсовая работа, добавлен 26.08.2020Conceptualization of the global paradigm of anti-crisis management during the COVID-19 pandemic. Algorithm for shaping the paradigms of global anti-crisis management. A look at the anti-crisis program for global management in a management organization.
статья, добавлен 28.07.2023The purpose of the study is to reveal the measures of the management of the consequences of the COVID-19 pandemic in a leisure organization using the example of a sports clubs. Innovation, implementation of digitalization of business organization leisure.
статья, добавлен 25.11.2023The concept of uncertainty, its causes and signs and consequences of this condition. The functioning of enterprises in conditions of risk and uncertainty. Peculiarities of management decision-making in crisis conditions at different levels of uncertainty.
статья, добавлен 10.05.2023Defining a loyalty program. Research of the program of rewarding by frequency. Mechanisms of action of loyalty programs that affect customer behavior. Correlation and regression analysis to identify relationships and relationships between variables.
дипломная работа, добавлен 18.07.2020The manager is the man who decides among alternative choises. Noe managing is a very important type of behavior. Aspect of organizational decision making. The main myths of management. How decide on the allocation of tellers at various times of the day.
реферат, добавлен 30.06.2014Familiarity with the main aspects of creating a new method of management of micro-enterprises. Consideration of the features of the growth process of globalization and marginalization of small and micro businesses. Analysis of the problems of networking.
статья, добавлен 24.02.2016The study of factors affecting the preferences of goods. Globalization and penetration of foreign brands into various markets. Influence of the country of origin on the decision-making process of Russian consumers on consumer electronics product.
дипломная работа, добавлен 23.09.2018Sports management as a priority for the activity of the state in the context of the COVID-19 pandemic. Yogo subject, object that principle. Development of the concept of innovative sports management in Ukraine in the context of the COVID-19 pandemic.
статья, добавлен 19.04.2022Examination of the importance of the hotel business in the cultural, social and economic spheres of the world. The issue of saving the hotel business in the period of global crises. Management of service institutions during the Covid-19 pandemic.
статья, добавлен 16.01.2024Identifying the nature and priorities of financial management of enterprises. The peculiarity of determining approaches to such management on the basis of crisis management. Analysis of the use of induction and deduction to build a research structure.
статья, добавлен 02.05.2022A comprehensive review of the main problems of management in small enterprises, highlighting the peculiarities of marketing and management in small businesses. Consequences of deteriorating business conditions due to the military situation in the country.
статья, добавлен 26.12.2023Managers with of job satisfaction, thereby contributing to a more comprehensive theory of organization and management in the hospitality field. Analyzes of the effects of role conflict, burnout, socialization, and work autonomy on job satisfaction.
статья, добавлен 02.04.2014The definition the main tools, forms, motives of socially responsible management, on which the management system of agricultural enterprises can be based. The Concept of state policy in promoting social responsibility of business in Ukraine until 2030.
статья, добавлен 02.11.2022Following outline of crisis definitions by the crisis management field researchers, reasoning regarding the essence of crises, their impact on enterprises are presented. Conclusions are made regarding the further organizational crisis concept research.
статья, добавлен 27.08.2016Justification of the conceptual foundations of the formation of the anti-crisis strategy of enterprises in the conditions of an unstable external environment. A comprehensive consideration of the problems to be addressed by the anti-crisis strategy.
статья, добавлен 11.11.2022Analysis of media management tools and crisis communications in the context of overcoming the challenges of information warfare. Formation of the fundamental meaning of crisis events. Managing the consequences, impact and public perception of the crisis.
статья, добавлен 16.01.2024- 21. Balanced scorecard - managerial method in sustainable development of smes under crisis conditions
The balanced scorecard (BSC) is a strategy performance management tool - a semi-standard structured report, supported by design methods and the automation tools that can be used by managers to keep track of the execution of activities by the staff.
статья, добавлен 17.02.2021 Two stage rationality. Management behavior in the traditional view. Behavioral aspects of the control. Individual conduct for order and stability. Organizational performance. Elements of a control, their forms. Characteristics of an effective system.
курсовая работа, добавлен 11.11.2013Substantiation of the theoretical and methodological approaches, the development of recommendations, and the formation of anti-crisis strategies regarding the management decisions of the enterprise in the conditions of an unstable external environment.
статья, добавлен 10.11.2022The warehousing activities based on integrated logistic strategy of agricultural enterprises. The methodology of formation of logistics management. The relation between the functional units of logistics services in warehouses agricultural enterprises.
статья, добавлен 28.09.2016The main purpose of tools marketing management tools has been determined, which will allow enterprises to coordinate their activities, optimally allocate resources at all its stages and directly influence the improvement of the level of competitiveness.
статья, добавлен 10.05.2022