?????????? ????????????? ??
????????? ?????? ??????????? ?????? ??-?????. ????????? ??????????? ?????????? ??-??????????????? ???????????: ITIL ? CobiT, ??????????? ????? ????????. ????????? ? ?????? ?????????? ITIL, ???? ? ?????? ????? Service Desk ? Help Desk (?????????????).
Подобные документы
???????? ???????? ?????????? ????????????? ?????????????? ?????? ????????????????? ?????????? ??????. ???????? ???????? ? ????????????? ?????? ??????????? ????????? ? ??????????? ?? ???????? ??? ??????????????. ???????????? ?? ?????? ??????? Service Desk.
??????, добавлен 25.05.2016?????????????? ?????? ??????????? ????????? ? ???????????? ??? ??????-?????????. ??????????? ?????????? ? ?????????????? ???????. ?????????????? ? ???????? ???????????? ???????????? ?????????????? ??????? Help Desk ??? ?????? ??????????? ?????????.
????????? ??????, добавлен 17.10.201710 ???????? ?????????? ? ?? 2014 ????. ?????? ???????? ???????????. ???? ??????? ? Smart–??????. ?????????????? ????????????, ???????? ????? ? ?????? ??????. ??????? ? ??????????? SLA, ?????? ????????. ???? ?????????? ????? ? CobiT, ?? ????????? ? ITIL.
??????????? ??????, добавлен 03.12.2014?????????? ??????? ?????????????? ??????? Help Desk ?????? ??????????? ?????????. ?????????????? ?????? ???????? ??????????? ????? ?????????????. ?????????????? ???????? ?????????? ? ????????????? ?????????????? ??????? ?????? ??????????? ?????????.
????????? ??????, добавлен 30.01.2019????? ?????????? ??????????????? ??-?????????. ?????????????? ?????????????? ???????????? ??????????? ??? ?????????? ????? ???????????????, ??????????? ????? ? ??????. ???????? ??????? ???????? ??????????. ????????????? ??????????? CobiT ? ITIL ??????????
???????, добавлен 13.09.2009?????? ???????????? ??????????-?????????????? ??????????? ?????????????? ??????? Service Desk. ????? ??????????? ?????????? ????? ?? ???? ????????????? ????????. ?????????????? ???????? ?????????? ??????? ? ??????????? ??????-????????? ???????????.
????????? ??????, добавлен 26.12.2019??????????? ??????????? ? ????????? ???????????????? ???????? ?????????? ??????????????? ????????????. ??????? ??-???????, ????? ???????? ? ?????????? ITIL. ?????? ?????????????? ????????? ITSM Reference Model. ??????????? ?????????????? ????????????.
???? ??????, добавлен 28.08.2016?????????????? ? ??????? ??-???????. ???????? ???????? ??????????? ???????? ??-??????? ??? ?????????????? ????????? ?????? ??. ?????????? ?????????????? ?????????????? ??????????, ??????????? ?????????? ?????? ? ?????????????? ? ????????? ??-?????.
???????????, добавлен 28.08.2016?????? ??????????????: ????? ??????????? ?????????, ???? ? ?????? ?????????? ??????. ?????????? ? ?????????????? ?????? ?????????? ???????. ???????????? ??????????? ????? ???????, ?????? ?????????????? ??????? ? ???????, ????????? ? ???????? ??????.
????????? ??????, добавлен 18.05.2017- 10. ??-?????
??????????? ? ?????? ????????? ?????????????? ?????????? ????????. ???????? ??????????? ?????? ? ???????? ?????????????? ?????? COBIT. ?????? "????????" ?????????????? ???????. ???????? ??????????? COBIT: ???????? ?????????? ????? ? ??????????????????.
??????, добавлен 23.03.2018 Web Service Composition (WSC) is a process that helps to save much programming and cost effort by reusing existing components – web services. This paper presents an overview of current state-of-the-art Web Service Discovery and Selection methods.
??????, добавлен 07.12.2016The main features and functions of the service Google Docs. Characteristics of the use of this service for teaching computer science to future teachers of mathematics in order to solve information problems. Analysis of the use of the student service.
??????, добавлен 05.04.2019Justification of the proposals for the creation of new areas of library service along with traditional service, using modern information and communication technologies, and assigning a special place to these areas in the training of specialists.
??????, добавлен 09.01.2024Insights–as–a–Service ??? ?????? ??????????? ?????????????? ?????????? ??? ???????, ?? ??????? ?? ?????? ????? ???????? ???????. ???????? ?????????? ??????? ???????, ? ????? ????? ???????? ??? ??????. ????????? ????? Insights–as–a–Service ???????.
??????, добавлен 30.04.2018The issue of necessity of monitoring circumstance of software systems implemented through service-based principle in conditions of continuous development and enhancement. Pattern and antipattern detection. Metric calculation algorithms. Response time.
????????? ??????, добавлен 31.10.2016New cross-layer scheduling algorithm to quality of service. The modern methods for improving bit error and throughput program for the management of resources. The assessment of service quality, modulation and coding scheme in the resource block.
??????, добавлен 26.06.2016Analysis of existing methods and means of remote work with breadboard Arduino. The advantages of the Tinkercad Internet service in comparison with other tools of remote work. The service capability for microprocessor systems design has been considered.
??????, добавлен 23.07.2023???????????? ?????????? ?????????????? ??????. ?????? ?????? ?? ?????????? ????????. ?????????????? Flexberry Service Bus RMQ. ?????????? ?????????? ????????? ??????. ??????????? ??????????????? ????????????. ???????? ?????????????? ????????? ???.
????????? ??????, добавлен 10.12.2019A justification of need of development of intellectual service for monitoring of health and level of physical development of students of the Ufa state aviation technical university. The description of the main functions of intellectual service.
??????, добавлен 06.05.2018Describe the architecture for building a cloud-based SaaS application platform, the main characteristics of the services. Creating a software template for the device of communication inherited of air transport, the use of algebras of real-time processes.
??????, добавлен 25.10.2016??????????? ?????????, ??????????? ??????????????? ????? ?????????????. ?????????? ??????? Microsoft System Service Manager ? ?????????????? ??????????????? ????????? ???????????. ???????????? ????????, ???????????? ?????????, ??????? ???? ?????????????.
??????, добавлен 25.03.2019Development of an algorithm for identifying potential clients of factoring services based on information from databases of Russian banks. Its implementation in the VBA programming language. Recommendations for improving the efficiency of sales staff.
????????? ??????, добавлен 01.12.2019Theoretical bases of construction of geographically distributed networks and mechanisms to ensure quality of service (QoS) in such networks. Principles of construction of networks with guaranteed quality of service. The main types of interfaces.
?????????, добавлен 11.10.2014????? ?????????? ????? ?????? ? ?????????? ???????. ???????? ?????????????? ?????????????? ?????????? ???????? ? ?????????? ?? ?????? ????? Service Level Agreement. ?????????? ??????????????, ??????????? ???????? ????????? ???????????? ????????? ?????.
???????? ??????, добавлен 06.06.2017????? ??????? ????????????? ??????-????????? ?????????? ?T ?????????. ???????? CobiT, ISO 20000, Capability Maturity Model Integration. ??????? ?????????? ??????????, ??????? ?????. ????????????? ????????? ??????????? ?????????????? ????????????.
???????????, добавлен 14.08.2016