Innovations in customer relationship management systems and their impact on business processes
Goals of the CRM systems. Functions of the customer relationship management. Artificial intelligence and cloud technologies in the customer relationship systems. The development of the customer relationship management systems. Chat bots integration.
Подобные документы
Rewards and employee satisfaction. Rewards and motivation. Equity and participation. Compensation systems: the dilemmas of practice. Management’s influence on attitudes toward money. Pay for performance. Russian management’s approach to motivation.
реферат, добавлен 30.06.2014- 77. Choosing logistics service suppliers: customers` perspective in benchmarking container terminals
Development of a customer-oriented model that allows benchmarking of container terminals. This model takes into account the consumer's preferences regarding the importance of certain attributes of a port. Typology of consumers based on their preferences.
дипломная работа, добавлен 30.10.2017 Analysis of the relationship between the competitiveness of enterprises with the quality of products or services provided and the ability to meet customer requirements. Requirements for the quality of products. Factors affecting its competitiveness.
статья, добавлен 19.02.2021The expansion of functions like a feature of the practice of functioning of rural green tourism enterprises in European countries. Factors influencing the application of system management for the introduction of sustainable development in Ukraine.
статья, добавлен 29.01.2022This formation and modeling of the enterprise risk management system in modern conditions. Theoretical and methodical principles and development of practical recommendations aimed at improvement of management of business risks of wholesale enterprises.
статья, добавлен 27.12.2023To reveal the essence of HR technology, it functions, and the tools it uses in personnel management in modern business conditions. The essence of the definition of HR technology in personnel management was disclosed, and different researchers' statements.
статья, добавлен 15.09.2024Research of management concepts of T. Bata and F. Kuba in the context of different social systems. Characteristics of the phenomenon of JZD AK Slusovice within the socialist social system. Effectiveness of T. Bata concepts for private entrepreneurship.
статья, добавлен 15.09.2024- 83. Mental determinants of the implementation of innovative approaches to the organizations management
The role of the economic mentality as a psychological determinant in the implementation of institutional transformations. The national economic mentality in the process of implementing innovative approaches to the management of socio-economic systems.
статья, добавлен 24.09.2023 Scientific generalization and systematization of proposals for risk management, depending on the environment of the organization. Characteristics of risk management models. The impact of risk on the competitiveness of economic subjects of the state.
статья, добавлен 28.09.2016Analysis of the problem of the impact of scientific and technological progress on business and education. Dynamics of development of management as a field of knowledge and professional activity. Technological trends, their impact on the labor market.
статья, добавлен 11.09.2018Study of managerial aspects and algorithms for making managerial decisions for business development in modern conditions. The cycle of sequential performance of the main management functions: planning, organization, motivation, communication and control.
статья, добавлен 11.12.2023Business-seminars – the type of the interactive event, the main goal of which is mutual training of the participants. Characteristics of the role of intercultural competence and intelligence in the successful international business event-management.
дипломная работа, добавлен 01.12.2019The specifics of the methodology of deep intellectual analysis and analysis of Big structured and semi-structured data in the management of innovative projects. Consideration during crisis reengineering of management systems of domestic enterprises.
статья, добавлен 05.09.2024Study of the business development management model based on cluster constraints. Application of holistic management based on perception of cluster partnership as a single whole. The choice of managerial activity depending on the situation and experience.
статья, добавлен 18.12.2023The main problems in the management of personnel development. Ways to improve this process, the need to change the concept of management, motivational base, compensatory mechanism of the impact of work results on the amount of the received reward.
статья, добавлен 15.04.2024Investigation of scientific and special principles, methods and techniques of scientific knowledge in the field of innovation management. Implementation of business development strategy in Russia. Increasing the level of competitiveness of enterprises.
статья, добавлен 10.05.2022The research presented in this article is aimed at developing and improvement a methodology for decomposing business processes that take place in the port, into components and finding optimal approaches to their management within the port enterprises.
статья, добавлен 04.09.2023The study of the evaluation of information processes of management of business entities. The methodological approach to assessing the effectiveness of the information management process through the evaluation. The need to assess the quality of management.
статья, добавлен 05.09.2023The analysis of the development of scientific thought in the field of management since its inception to the present time. Definition of core management principles and the impact of new social and economic factors due to the realities of the XXI century.
статья, добавлен 25.12.2016Determination role of an innovative business strategy and financial management. It has been substantiated that the efficiency of innovation activity depends on the efficiency of management. Financial management is a key component of the management system.
статья, добавлен 01.12.2020The use of Lean technologies in management is one of the most promising areas, as they are aimed at optimizing processes, reducing redundancy, improving efficiency. The modern organizations must consianllv adapt to changes in the competitive environment.
статья, добавлен 20.07.2024- 97. Methodological assessment framework of socioeconomic systems' bio-economic transformation management
The paper research has been conducted through a mixed-methods approach to reach the following objectives, including desktop research using general scientific methods and content and comparative analysis with further conceptual framework adoption.
статья, добавлен 16.01.2024 - 98. Strategic HR management and building of international teams as a strategy for global competitiveness
The latest management theories and trends are explored and insights into the role intercultural competence in the strategic management of human resources are provided. The importance of aligning human resource management practices with business strategy.
статья, добавлен 04.09.2024 Understand basic management principles applying to individuals, small and largeorganizations, grasp the basics of management functions. Appreciate the impact that unresolved issues can have on management skills. Understand strategic planning and its use.
книга, добавлен 30.03.2014This article discusses the management of entrepreneurship in the conditions of war in Ukraine. The study seeks to identify the impact of military events on the tactical aspects of enterprise management and to determine effective adaptation strategies.
статья, добавлен 04.09.2024