Costumer satisfaction during the flights
Criteria for customer service. Measuring service quality via customer satisfaction complaint. Customer behavior. Feature AirBaltic and Uzbekistan airways companies. Destinations, fleet, level of satisfaction of airBaltic and Uzbekistan airways passengers.
Подобные документы
Estimation of methods of fuzzy sets and linguistic variables. Investigation of the correlation between the functional design of wooden furniture and the measure of customer satisfaction according to Taiwan. Research of the basic needs of clients.
статья, добавлен 28.09.2016The research company's relentless pursuit to implement the innovative marketing elements in production and marketing services to quickly reach the customer and meet needs according to the quality standards, the appropriate cost, and delivery speed.
статья, добавлен 18.04.2023This article investigates personalization with the focus on the customer experience journey and its use for the estimation of customer responses. The need for this focus is based on the necessity to understand customer responses to personalization.
статья, добавлен 27.06.2021Control of deliveries and shipments as the basic function of the warehouse logistics. The problem of customer interaction in the company of wholesale trade. Customer engagement - a basis of strategy of survival and growth for the company in the market.
контрольная работа, добавлен 20.03.2016Analysis of the international beauty brands content marketing on instagram and facebook. Review existing literature on the topic: the definition and the concept of the term "customer engagement". Making of recommendations for global beauty brands.
дипломная работа, добавлен 02.09.2018Theoretical aspects of customer engagement in the global airline industry through social media. Comparison of Turkish Airlines and other global airline companies on social media. Analysis of posting actions and the content theme of Turkish Airlines.
дипломная работа, добавлен 07.12.2019Empirical implications of CLV measurement in client communities. Client communities implementation. Impact of client communities on companies’ performance. Factors of success derived from content analysis. Customer lifetime value: Marketing models.
курсовая работа, добавлен 26.08.2017Customer lifetime value like one of the key business indicators which we can predict net income, as well as future relations between the company and the client. Characteristics of the several measurements and evaluations of recommendation systems.
дипломная работа, добавлен 18.07.2020Fundamentals of marketing social networks, the specifics of social media. Customer experience and the concept of "Customer journey". The study of activities in social networks at different stages of the concept of "Customer journey" in terms of consumers.
дипломная работа, добавлен 24.08.2017In Bulgarian companies the direct marketing and its application is guided by the principles of maintaining the information actual for customers, analyzing the customer’s response, different proposals for different clients based on their for the company.
статья, добавлен 15.02.2022- 11. Marketing
Marketing is managing profitable customer relationships. The functions of marketing are: Researching, Buying, Product development and management, Production, Promotion, Standardization and grading, Pricing and Distribution, Risk bearing and Financing.
реферат, добавлен 20.10.2013 Marketing research - the function which links the consumer, customer and public to the marketer through information. Obtaining information on competitors activities, changes in attitudes, behaviour distribution channels - the task of sales manager.
презентация, добавлен 26.11.2015Необхідність поширення практики застосування програмного забезпечення Customer Relationship Management для можливого розвитку готельного бізнесу. Оптимізація витрат готельних комплексів на побудову зв ’язків з клієнтами, продажу та маркетингових заходів.
статья, добавлен 15.05.2018- 14. Тенденции развития концепции системы управления взаимоотношений с клиентами (CRM-системы) в России
Актуальность клиентоориентированного подхода в современном бизнесе. Обеспечение автоматизации работы по взаимодействию с клиентом при помощи СRМ-системы (Customer Relationship Management). Построение взаимоотношений сотрудников компании с клиентами.
статья, добавлен 19.12.2017 McDonald's as the world's largest chain of hamburger fast food restaurants. Television, customer mailing, point of scale display, direct mail - the main methods of promotion, which using this global company. Analysis of the market strategy in Russia.
контрольная работа, добавлен 22.05.2018Customer is the main hero of online trade game, so there are online marketing communications to be involved to use the conception of social-ethic marketing. Personification influences on the instruments and online marketing communications approaches.
статья, добавлен 28.09.2016Background and Research Gap, оverview of customer attitudes. Relevant theories for studying attitude changes. Brand love, responsibility. Definition and types of scandals, product-based scandals. Moral-based scandals, identification of research gap.
контрольная работа, добавлен 13.11.2023Role of client communities in managing relationship with customers. Client communities implementation: best practices. Comparison of telecommunications companies which have, do not have online client communities. Limitations, future research directions.
дипломная работа, добавлен 23.09.2018E-commerce and its difference from traditional commerce. Impulse buying and its characteristics. Identification of whether there is a connection between gender, income, education and employment of an online customer and online impulse buying behavior.
дипломная работа, добавлен 07.12.2019Investigation of specialized literature regarding different personnel evaluation methods. Implementation of marketing concept in business requires corresponding service that examines marketing environment. Research and analyzing market situation.
статья, добавлен 27.06.2016A distinctive feature of modern advertising as a logical component of the marketing system. The role of advertising in the service sector. Authenticity, clarity, purposefulness, humanity, knowledge-based, as a necessity for commercial advertising.
статья, добавлен 03.02.2021- 22. The "Zdorovyu"
The restaurant "Zdorovyu" in the centre of Ivano-Frankivsk is a vegetarian restaurant with wide variety of healthy food. Quality of food. Characteristic of some dishes. Service. Atmosphere of the restaurant. Modern and pleasant decor. Reasonable prices.
топик, добавлен 01.06.2018 Consideration of the features of identifying weaknesses in serving casual dining restaurants. Analysis of ways to develop recommendations to improve the level of service culture as one of the main factors in the development of the restaurant business.
дипломная работа, добавлен 13.07.2020Disclosure of the essence of the marketing strategy as the most important feature of a modern organization that allows you to use the marketing service to attract and meet target markets. Development of a marketing strategy for "EGO Translating Company".
дипломная работа, добавлен 15.09.2020The target audience of bottled mineral and drinking water Nestle Uzbekistan. Distinctive features of mineral bottled water. The range of strategic options for further development of the company. Recommendations to further promote of the brand Nestle.
курсовая работа, добавлен 14.11.2015