Politeness as a language category
Analyzes politeness as complex system of communication strategies aimed at achieving harmonious and conflict-free communication. The grammatical indicators of courtesy, which are based on strategies of positive and negative politeness are distinguished.
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Effective strategies appear to encompass certain critical success factors. Locutionary speech act. The specificity of business context. Successful business communication. Аcquire specific manners of communication. Business pragmalinguistic competence.
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