?????? ?? ??????????? ????????? Total Quality Management ?? ?????? ?????????? ???????????? ????????? ???????????
???????? ????? ?????????? ???????????? ????????? ??????????? ?? ?????? ???????????? ?????????????? ????????? TQM. ?????? ?? ??????????? ????? ?????????: ??????????? ??????? ?????? QFD, ?????? ?????? ?? ????????? ?????? FMEA, ??????, "????? ????".
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