Strategy of customer service as an important direction for achievement of competitive advantages of an industrial enterprise
Customer service strategy of an industrial enterprise in the context of the implementation of the concept of strategic management. Features that characterize customer service with high quality. Measures to motivate employees to quality customer service.
Подобные документы
Определение миссии и целей организации ООО "Trust Service". SWOT-анализ организации. Анализ внешней и внутренней среды. Реализация организационной структуры. Практические рекомендации по совершенствованию организационной структуры ООО "Trust Service".
курсовая работа, добавлен 15.07.2012The strategy of ensuring the economic development of the enterprise. Creation of a system of measures aimed at achieving efficiency parameters of electric power enterprises. Restoration of the technical potential of the CHP and heat supply of the city.
статья, добавлен 25.10.2022- 53. A loyalty program: a connection between personalized marketing and the points pressure mechanism
Defining a loyalty program. Research of the program of rewarding by frequency. Mechanisms of action of loyalty programs that affect customer behavior. Correlation and regression analysis to identify relationships and relationships between variables.
дипломная работа, добавлен 18.07.2020 Critical analysis and definitions systematization of the "enterprise’s strategic potential" concept. Key components of strategic potential of trade enterprises. Development of the model of improving the construct of enterprise’s strategic potential.
статья, добавлен 20.02.2022The philosophy and methods of progress and continuous improvement in the theory of total quality management. Quality management systems in ISO normative documents. Possible practical recommendations and requirements for the management of organizations.
статья, добавлен 17.04.2022The technique based at the productivity coefficients of factors usage of labor, financial and industrial potentials of the enterprise is created. The algorithm of the identification and management of the enterprises innovative activity risks is developed.
статья, добавлен 28.09.2016Justification of the conceptual foundations of the implementation of measures to guarantee safety during the implementation of the technological management strategy of agro-food enterprises. Prevention and mitigation of the consequences of threats.
статья, добавлен 18.12.2023Development of the concept of formation of accounting support for logistics operations for the acquisition of material assets, implementation of a logistics strategy in the management of the enterprise for security purposes. Changes in accounting tasks.
статья, добавлен 18.11.2022The main differentiation of the L’Oreal Paris Company. Goods and Service Design. Product life cycle management. The term "Cosmetovigilance" in L’Oreal Cosmetics. Quality and Safety of the products. Supplier and distributor selection. Supply Chain.
реферат, добавлен 08.10.2012Overview of the problems of enterprise innovation management. Suggestions on how to better manage enterprise innovation from aspects of the concept, methods and talents of innovation management. Research of innovative ways of enterprise management.
статья, добавлен 15.04.2024The role of total quality management (TQM) implementation principles on product quality in the Libyan Metallurgical Company. Peculiarities of the activities of Libyan companies and their difficulties, obstacles in implementing and maintaining modern TQM.
статья, добавлен 18.11.2022- 62. Strategic HR management and building of international teams as a strategy for global competitiveness
The latest management theories and trends are explored and insights into the role intercultural competence in the strategic management of human resources are provided. The importance of aligning human resource management practices with business strategy.
статья, добавлен 04.09.2024 Motivation refers to the important functions of the enterprise management. It encourages employees and managers to meet their own needs and the objectives of the enterprise, forming system of incentive motivation, providing with benefits, extra payments.
статья, добавлен 14.09.2016Strategic decision making process. Problems of designing operations. A management area that specializes in the physical production of goods or services and uses quantitative methods to solve production problems. The Operations Management System.
презентация, добавлен 05.04.2017Characteristic the issues of assessing social innovations at the enterprises of the industrial sector. The process an index of social innovations development, based on quantitative indicators which characterize socially oriented innovative development.
статья, добавлен 25.09.2016The essence of cash flow management, the main goal and objectives of such management, as well as its main stages. In addition, the main strategies of the basic development of the enterprise were considered. Developed a cash flow management strategy.
статья, добавлен 30.08.2022Foundations for the formation of the content, functions of sports management. Ensuring the character of physical culture, sports, the affordability of their services. The introduction of innovations in the process of providing, implementing management.
статья, добавлен 23.01.2022Characteristic of machine-building enterprises of Lviv region. The stages in the development of ways of applying the program-target approach to the management of industrial enterprises according to their level of competitiveness and strategic priorities.
статья, добавлен 24.02.2016The correspondence of the perception of the essence of enterprise management processes and personnel system approach. Justification of the strategic elements of the subsystem of personnel management and tapiserie process of enterprise management.
статья, добавлен 28.09.2016A look at strategic processes from historical of view. A comparative analysis of schools of strategic management. The relationship between the choice of the accounting and management strategy of the company, its creation by predicting the future.
статья, добавлен 06.03.2018The evolution of total quality management. The regular use of statistical control methods to ensure that quality standards are met and to identify variations from the standards. The concept of total quality control. Company-wide quality control.
статья, добавлен 10.03.2019An economic-mathematical model of the evaluation of the control system. The factors that reflect the degree of influence on the quality of management of the economic entity, their effectiveness and determine the strategy of its activity in the long term.
статья, добавлен 18.01.2024Study of the concept of flexible management in an enterprise in the context of digitalization and lean production. Conditions for achieving the competitiveness of the enterprise. The development of digital technologies based on computer technology.
статья, добавлен 07.04.2022Review of the problem of formation of models and human resource management strategies in Ukrainian enterprises. Analysis of methodological approaches to the management of labor resources of the enterprise. Osobennoti definition of personnel strategy.
статья, добавлен 26.07.2016Developing a competitive strategy that enables companies to compete with major players in their markets on a daily basis. Analysis of the competencies and management skills of their owners. Feature of project management through qualified outsourcing.
статья, добавлен 11.01.2021