Customer relationship management

Improving the business processes of customer relationship management through automation. Solutions the problem of the absence of automation of customer related business processes. Develop templates to support ongoing processes of customer relationships.

Подобные документы

  • ???????? CRM-?????? - Customer Relationship Management. ???????????? ?????????????????????? ??????? ? ???????. ????? ???????????????? ? ????????????? CRM-??????. ???????? ???????????, ??????? ???????? ? ???? ?????????? ?????????? ??????????? ? ?????????.

    ???????, добавлен 12.01.2011

  • Milestones and direction of historical development in Germany, its current status and value in the world. The main rules and principles of business negotiations. Etiquette in management of German companies. The approaches to the formation of management.

    ???????????, добавлен 26.05.2015

  • Company’s representative of small business. Development a project management system in the small business, considering its specifics and promoting its development. Specifics of project management. Problems and structure of the enterprises of business.

    ???????, добавлен 14.02.2016

  • CRM-??????? (Customer Relations Management) – ?????????????????? ??????? ?????????? ????????????????? ? ?????????. ???????????? CRM-?????? ??? ????????? ?? ???????? ? ??? ????????????. ?????? ????????????? CRM-???????, ?? ??????????????, ???????????.

    ???????????, добавлен 30.03.2014

  • The impact of management and leadership styles on strategic decisions. Creating a leadership strategy that supports organizational direction. Appropriate methods to review current leadership requirements. Plan for the development of future situations.

    ???????? ??????, добавлен 20.05.2015

  • Investigation of the subjective approach in optimization of real business process. Software development of subject-oriented business process management systems, their modeling and perfection. Implementing subject approach, analysis of practical results.

    ??????????? ??????, добавлен 14.02.2016

  • About cross-cultural management. Differences in cross-cultural management. Differences in methods of doing business. The globalization of the world economy and the role of cross-cultural relations. Cross-cultural issues in International Management.

    ??????????? ??????, добавлен 14.04.2014

  • Formation of intercultural business communication, behavior management and communication style in multicultural companies in the internationalization and globalization of business. The study of the branch of the Swedish-Chinese company, based in Shanghai.

    ??????, добавлен 20.03.2013

  • The concept and features of bankruptcy. Methods prevent bankruptcy of Russian small businesses. General characteristics of crisis management. Calculating the probability of bankruptcy discriminant function in the example of "Kirov Plant "Mayak".

    ???????? ??????, добавлен 18.05.2015

  • Six principles of business etiquette survival or success in the business world. Punctuality, privacy, courtesy, friendliness and affability, attention to people, appearance, literacy speaking and writing as the major commandments of business man.

    ???????????, добавлен 21.10.2013

  • Definition of management. The aim of all managers. Their levels: executives, mid-managers and supervisors. The content and value of basic components of management: planning, organizing, coordinating, staffing, directing, controlling and evaluating.

    ???????????, добавлен 16.12.2014

  • The essence, structure, ?bjectives and functions of business plan. The process’s essence of the bank’s business plan realization. Sequential decision and early implementation stages of projects. Widely spread mistakes and ways for their improvement.

    ???????? ??????, добавлен 18.12.2011

  • The primary goals and principles of asset management companies. The return of bank loans. Funds that are used as a working capital. Management perfection by material resources. Planning of purchases of necessary materials. Uses of modern warehouses.

    ???????, добавлен 13.05.2013

  • Impact of globalization on the way organizations conduct their businesses overseas, in the light of increased outsourcing. The strategies adopted by General Electric. Offshore Outsourcing Business Models. Factors for affect the success of the outsourcing.

    ???????, добавлен 13.10.2011

  • Analysis of the peculiarities of the mobile applications market. The specifics of the process of mobile application development. Systematization of the main project management methodologies. Decision of the problems of use of the classical methodologies.

    ??????????? ??????, добавлен 14.02.2016

  • M.A. Rothschild is a German banker and the founder of the Rothschild banking dynasty, business leader, which is believed to have become the wealthiest family in human history. A brief sketch of his life and career. Main stages of empire building.

    ???????????, добавлен 10.06.2014

  • ???????? ??????? healthcare management, ???? ??? ????????????? ? ?????????? ?????????. ??????????? ? ?????? ??????? ?????? ? ??????, ??????? ? ??????????? ?? ????????????? ? ????????????? ???????. ?????????? ? ????????? ????????? ?????????? ?????????.

    ??????????? ??????, добавлен 26.01.2016

  • Types of the software for project management. The reasonability for usage of outsourcing in the implementation of information systems. The efficiency of outsourcing during the process of creating basic project plan of information system implementation.

    ???????, добавлен 14.02.2016

  • Leaders are those who can make others perform tasks without being coerced through force or formal authority. Conflict Management Styles. Teambuilding is essential in the workplace and highly desirable skills to possess when seeking a new job, promotion.

    ???????, добавлен 04.01.2016

  • ???????????? ??????????? ???????????? ?????????????? ??????????. ???? ??????????? ? ???????????? ????? ??????? ?????????? ? ??????????. ?????????? ???????????? ??????????? ??? ?????????????? ???????????? ??????????? ??????? ?????? ???????? "BAS".

    ????? ?? ????????, добавлен 22.04.2014

  • ??????????? ??????? ?? ??????????? Oracle (???????? ??????????? "Oracle Method") ? ?? ????????? PMBOK (Project Management Body of Knowledge). ????????? ????????, ????????? ?? ?????????? ? ???????????, ???????????????? ????? ????????????? ???????.

    ??????????? ??????, добавлен 28.05.2014

  • Logistics as a part of the supply chain process and storage of goods, services. Logistics software from enterprise resource planning. Physical distribution of transportation management systems. Real-time system with leading-edge proprietary technology.

    ??????????? ??????, добавлен 18.07.2009

  • ??????????? ?????????????? ?????????? ? ???????, ?????????? ? ???????? ???????. ????????? ??????? Microsoft Business Solutions-Axapta. ???????????? ???????? ????????? ??? ??????? "?????? ????", "???????", "?????????????". ?????????? ?? ????? ???????????.

    ???????? ??????, добавлен 20.07.2012

  • Organizational legal form. Full-time workers and out of staff workers. SWOT analyze of the company. Ways of motivation of employees. The planned market share. Discount and advertizing. Potential buyers. Name and logo of the company, the Mission.

    ???????? ??????, добавлен 15.06.2013

  • ????, ????, ?????? Total Quality Management. ??????? ??????????? ?????????????? ???????. ??????? ??????????????? ?????????, ??????????? ??? ???????? ???????. ??????? ???????????? ? ???????? ????????? TQM, ??? ????????? ? ??????? ????????? ISO 9001-2011.

    ???????? ??????, добавлен 10.12.2013

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