Assessment of the customer satisfaction in Azerbaijan private banking system

Features of banking services that determine the specifics of marketing banking services. Analysis of the scope of application of psychological theories of motivation in the marketing of banking services, a decision on the purchase of banking services.

Подобные документы

  • История банка - ОАО "ЮниКредит Банк". Compliance-контроль. Тарифы для физических лиц: кредитование, кассовые операции, операции для малого и среднего бизнеса. Тарифы для юридических лиц: платежи по системе Internet Banking, услуги финансовым учреждениям.

    отчет по практике, добавлен 10.06.2016

  • Роль коммерческих банков и их функции, основные операции: активные, пассивные и активно-пассивные. Организация безналичных расчетов с использованием банковских карт. Банкомат как элемент электронной системы платежей. Описание системы "HOME BANKING".

    курсовая работа, добавлен 19.05.2011

  • The concept of credit as an economic category, its forms, types and principles. Study of the credit policy of banking institutions, credit operations of banks at the current stage of the economy. Overview of the credit activity of Ukrainian banks.

    статья, добавлен 15.04.2024

  • The essence of harmonious finance and the stages of its transformation in EU countries. The ecological vector of the regulation of banks’ activities. step- by-step implementation of the NBU’s "environmental" regulatory initiatives in Ukrainian banks.

    статья, добавлен 16.06.2024

  • Presented regulations for assessments of credit risks in financial institutions. To provide sufficient measures for filling in enlarging gap in valuation documents at national level. World economic outlook: a survey of the international monetary fund.

    статья, добавлен 15.10.2020

  • Понятие электронных банковских услуг. Этапы развития home banking. Интернет-банкинг - система получения банковских услуг через выход в Интернет, ее преимущества. Основные характеристики систем интернет-банкинга для физических лиц банков Казахстана.

    реферат, добавлен 24.11.2013

  • Сonnection between banks’ license withdrawal and competition in this sector, and if there is a relation, the purpose includes discovering type of this connection (whether it is positive, negative or non – linear). Types of competition and types of banks.

    дипломная работа, добавлен 14.07.2020

  • State regulation of bank liquidity in Ukraine. Improving financial sector sustainability. Attracting foreign investment in the country. Development of a deposit insurance program. Regulation of capital movements. Reducing the risk of cash transactions.

    статья, добавлен 01.12.2018

  • Defining and explaining systemic risk. Financial default contagion and its peculiarities. Systemic risk and contagion. Russian bank delicensing policy. The reasons for banking license withdrawal. Effects of the delicensing policy on the systemic risk.

    дипломная работа, добавлен 30.07.2016

  • The main goals of creating Exim banks, studying their marketing strategies. Directions of development of marketing strategy of banks for achievement of stability of their activity and development and employment improvement due to increase in export.

    статья, добавлен 28.06.2018

  • Assessment of insurance efficiency, economic context: risk reduction, application processing speed, customer satisfaction, financial stability of insurance companies. Development of proposals as ways to improve the effectiveness of the insurance sector.

    статья, добавлен 03.09.2024

  • Western Union (WU) as the globally recognized leader in global money movement and payment services. Structure and activities of the organization. Market structure and WU’s market positioning. Employees’ performance measurement. Sales support department.

    реферат, добавлен 23.01.2015

  • Identification and analysis of the ideas currently available in world science and practice among foreign researchers on the social credit system. The features of formation of the population’s habit of living in the context of social credit system.

    статья, добавлен 17.03.2021

  • Sberbank as the circulatory system of the Russian economy. Consideration of the customer base. Characteristics of the largest issuers of debit and credit cards. Consideration of the work of qualified professionals, aimed at improving the service sector.

    презентация, добавлен 17.12.2014

  • Development of the method of express-analysis of the organization's solvency. The adoption of a principled decision regarding the possibility of granting a loan to an organization in the conditions of economic transformation on the example of Kazakhstan.

    статья, добавлен 28.09.2016

  • The documentation as a basic elements of a method of accounting in private bank. "On payment" as obligations which are available for the enterprise before workers and employees in connection with charge of a salary by it. The main enterprise debts.

    статья, добавлен 18.02.2021

  • The system of management of problem loans as a set of elements, the interaction of which allows to minimize losses of the bank in relations with borrowers. Characteristics, analysis of the effectiveness of strategies for managing bad debts in the bank.

    статья, добавлен 28.09.2016

  • Characteristics of the essence and stages of the formation of the credit system. Features of the functioning of commercial banks in a market transformation of the national economy. Structure of key indicators according to the groups of banks of Ukraine.

    статья, добавлен 01.12.2018

  • Dividend policy as one of the important factors in determining the investment attractiveness of companies' securities and making a decision to buy or sell them. The role of dividend policy in the value of the company on the example of PAO Severstal.

    статья, добавлен 22.09.2022

  • Identification and analysis of ideas available in world science and practice among foreign researchers of the social credit system (SCS). The article analyzes the basic principles of SCS. Implementation in practice of the principle of the golden mean.

    статья, добавлен 08.02.2021

  • Analysis of the status quo of the responses of the central bank of Sweden - Riksbank. A study of the zero interest rate. The decision-making process, description and results of main researches. Data collection and construction the model specification.

    дипломная работа, добавлен 30.08.2016

  • Development of a scheme of stress testing in a commercial bank. Its main tasks, stages of the procedure and approaches to the assessment of individual risks. Use of the proposed approach in assessing potential risks in the conditions of Ukrainian banks.

    статья, добавлен 28.12.2018

  • Determine what are the resources of commercial banks, their essence and necessity. Analysis of activity of Kazkommertsbank in formation of deposit market and implementation of deposit policy. Study of the process implementation of certificate of deposit.

    дипломная работа, добавлен 25.09.2017

  • Main approaches to building up a system for management of financial risks faced by banks. Identification of risk sources, assessment and minimization of the effects of the risks, in order to reduce their adverse impact on the commercial bank performance.

    статья, добавлен 12.10.2022

  • Insurance as one of the main methods of distribution of various risks that arise in an open market economy. Ensuring financial stability and confidence in financial markets. Assessment of the reliability of the insurer and observance of public interests.

    статья, добавлен 15.10.2023

Работы в архивах красиво оформлены согласно требованиям ВУЗов и содержат рисунки, диаграммы, формулы и т.д.
PPT, PPTX и PDF-файлы представлены только в архивах.
Рекомендуем скачать работу и оценить ее, кликнув по соответствующей звездочке.