Managing for quality and performance excellence

The concept of quality. Foundations and systems of quality management. Training for improving service quality at Honda. The plant of Lexus in Cambridge. Human resource development management, tools of process management. Methods in quality assurance.

Подобные документы

  • Effective hiring methods as a way to maintain quality work in every company. An analysis of the methods of personnel management that employers use to hire employees. Optimization of personnel selection as the basis and guarantee of success of the company.

    ??????, добавлен 26.03.2020

  • The study of the evaluation of information processes of management of business entities. The methodological approach to assessing the effectiveness of the information management process through the evaluation. The need to assess the quality of management.

    ??????, добавлен 05.09.2023

  • To discuss the factors determining the quality of services of sports clubs, describe the quality assessment models, identify the factors that determine the quality of the services of the sports club "Sportgates" and the possibilities of improvement.

    ??????, добавлен 25.11.2023

  • Roles and responsibilities in the generalized body of knowledge on project management. Focus on the business need, never compromise quality, build incrementally from firm foundations - the main principles of the Dynamic Systems Development Method.

    ??????, добавлен 16.10.2018

  • Types of activities and methods of an operational nature aimed at meeting the quality requirements and implementation plans for its improvement. Identification of deviations, development of measures to eliminate them and re-correction of defects.

    ??????, добавлен 10.03.2019

  • ???????? ?????????? ????????? ?? ???????? ?????????? ?????? ?????????? ????????, ????????????? ?????????? ????????????. ?????????? ?? ???? ????????? Total Quality Management, ????????? ?????????. ??????????? ????????? ??????????? ??????? ?????????? ? TQM.

    ???????, добавлен 15.04.2015

  • ?????????? ??????? ?????????????? ??????????? ?????????? ? ??????? ???????? ?????? ?? ???????? ?????????? ?????? ? ??????????? ?? ?????????? ???????. ?????????? ???????? ??????? "quality management" ?? "quality control" ? ?????? ?????????? ??????.

    ??????, добавлен 07.10.2018

  • Modern tools for the management of the organization's competitive advantages based on improving the abilities of its employees. Attracting and retaining high quality specialists. The main ways to identify the talents of the organization's employees.

    ??????, добавлен 28.10.2021

  • Quality management systems in projects. Management commitment and strategic process. Management reviews and progress evaluations. Interdependency-related processes. Scope-related processes. Measurement, analysis and improvement. One continual improvement.

    ???????, добавлен 24.04.2009

  • Total quality management ??? ?????? ? ?????????? ????????????, ??????????????? ?? ????????. ???????? ???????? ????????? ????????? ??????????? ????????, ???????? ??? ????????? ? ?????? ???????????. ????????? ??? ?????????? ??????? ?????????? ?????????.

    ??????????? ??????, добавлен 09.06.2015

  • Human resource management - a function in organizations designed to maximize employee performance in service of an employer's strategic objectives. Control of people in the enterprise. Strategic human resource management and organizational strategies.

    ???????, добавлен 07.09.2014

  • The main differentiation of the L’Oreal Paris Company. Goods and Service Design. Product life cycle management. The term "Cosmetovigilance" in L’Oreal Cosmetics. Quality and Safety of the products. Supplier and distributor selection. Supply Chain.

    ???????, добавлен 08.10.2012

  • The article describes the guidelines of the updated version of the National Guideline "Medicinal Products. Distribution Practice". Progressive innovations are highlighted, in particular those concerning the top management activity in the quality field.

    ??????, добавлен 29.11.2016

  • The influence of the process of perception of the value of hotel loyalty improving service quality in the hotel. The value of the service experience, functional and cultural values within the specified price. develop marketing strategies for hotels.

    ??????, добавлен 28.09.2016

  • The concept of governance. Defining the basic functions of the manager of the enterprise. Examples of managerial skills manager. Factors assess the effectiveness worker. Requirements for the manager. Internal quality manager. Management style.

    ???????, добавлен 16.10.2008

  • ????????????? ? ?????????????? ??????? ?????????? ????????? ?? ???????????. ????????? ? ?????????????? ??????? Total Quality Management, ???????? ? ???????? ???????????? ?????????? ?????????. ???????? ? ???????? ?????????? ? ???????????? ???????.

    ???????, добавлен 12.05.2015

  • Analysis of the relationship between the competitiveness of enterprises with the quality of products or services provided and the ability to meet customer requirements. Requirements for the quality of products. Factors affecting its competitiveness.

    ??????, добавлен 19.02.2021

  • The article is devoted to one of the problems of monitoring the quality of the educational process of a higher education institution - the process of professional training of future managers. Stages and means of implementation of the management process.

    ??????, добавлен 16.10.2023

  • Improvement of professional training of employees. Increase the efficiency of production, quality and competitiveness in the field of service and in the organization of production. Obtaining competitive advantages in the implementation of one's strategy.

    ??????, добавлен 20.07.2024

  • The research on human resource management in Chinese universities has achieved many results, providing theoretical support for improving the management level. However, there are still many problems in human resource management in Chinese universities.

    ??????, добавлен 25.06.2024

  • The stimuli that have the greatest impact on change are unexpected fluctuations that usually occur from the outside environment. One of the priority factors that has strong impact on the success of the company is users of the goods or services provided.

    ??????, добавлен 14.04.2022

  • Study of the features of acquiring value competencies for effective management of training specialists. Achieve your goals the necessary competencies to ensure high-quality. Advantages of using a competence-based approach in Western military districts.

    ??????, добавлен 30.03.2023

  • Research process optimization using one of the principles of total quality management. Analysis of its role and importance for making effective decisions that are based only on reliable data. The impact on the competitiveness of the organization.

    ??????, добавлен 03.12.2018

  • Innovative activity as a prerequisite for effective development of enterprises, improvement of product quality and economical use of resources. Peculiarities of innovative risk management at domestic enterprises and prevention of financial losses.

    ??????, добавлен 19.09.2024

  • A study of contemporary key aspects of human resource management. Identifying the relationship between research and developments, their application and adaptability in human resource management. Review of trends in changing paradigms of these processes.

    ??????, добавлен 12.05.2024

Работы в архивах красиво оформлены согласно требованиям ВУЗов и содержат рисунки, диаграммы, формулы и т.д.
PPT, PPTX и PDF-файлы представлены только в архивах.
Рекомендуем скачать работу и оценить ее, кликнув по соответствующей звездочке.