From Trust to Turmoil_Analysing Customer Attitude Changes in the Face of Product-Based and Morality-Driven Scandals

Background and Research Gap, оverview of customer attitudes. Relevant theories for studying attitude changes. Brand love, responsibility. Definition and types of scandals, product-based scandals. Moral-based scandals, identification of research gap.

Подобные документы

  • The research, highlighting the critical role of marketing innovations in the development of enterprise product policy. The importance of embracing creativity, customer-centricity, and adaptability to remain competitive and achieve long-term success.

    статья, добавлен 12.12.2023

  • Marketing channels and omni-channel marketing analytics. Segmentation of users based on contest status. Development of recommendations for marketing strategy in E-mail channel for real company based on CRM data analysis. Identification of the problem.

    дипломная работа, добавлен 23.09.2018

  • Marketing research - the function which links the consumer, customer and public to the marketer through information. Obtaining information on competitors activities, changes in attitudes, behaviour distribution channels - the task of sales manager.

    презентация, добавлен 26.11.2015

  • This article investigates personalization with the focus on the customer experience journey and its use for the estimation of customer responses. The need for this focus is based on the necessity to understand customer responses to personalization.

    статья, добавлен 27.06.2021

  • Modern marketing concept. Using market research as an action tool. Consumer behavior in marketing. The concept of product. Product’s time of life. Marketing price, package, brand. Objectives and strategies of advertising. Getting outstanding advertising.

    учебное пособие, добавлен 24.12.2013

  • Creating an effective mechanism for developing an SMM-strategy for a company’s product brand is a key aspect for achieving success in this direction. Analysis of the target audience, definition of goals, selection of platforms, creation of content.

    статья, добавлен 18.12.2023

  • Customer lifetime value like one of the key business indicators which we can predict net income, as well as future relations between the company and the client. Characteristics of the several measurements and evaluations of recommendation systems.

    дипломная работа, добавлен 18.07.2020

  • Marketing is managing profitable customer relationships. The functions of marketing are: Researching, Buying, Product development and management, Production, Promotion, Standardization and grading, Pricing and Distribution, Risk bearing and Financing.

    реферат, добавлен 20.10.2013

  • Research on the implantation of integrated marketing communication in the brand building and communication of a higher education institution. The use of artificial intelligence technology to form the image and increase the competitiveness of HEI.

    статья, добавлен 02.11.2022

  • The relevance of scientific research is due to the establishment of the brand as the most valuable asset of the company. Brand audit appears as a preparatory step for developing or correcting brand positioning, clarifying its development strategy.

    статья, добавлен 06.07.2023

  • Research of a role of values and life style (VALS) in brand loyalty. An attempt to recognize the preferences and segment the readers of the English newspapers based on their psychographic profiles by using VALS. Customers Profile of English Newspapers.

    статья, добавлен 02.10.2012

  • Estimation of methods of fuzzy sets and linguistic variables. Investigation of the correlation between the functional design of wooden furniture and the measure of customer satisfaction according to Taiwan. Research of the basic needs of clients.

    статья, добавлен 28.09.2016

  • Interdependence between stereotyped ideas about a cultural product and its commercialization. Transformation of "authentic pub" as a result of exports. Appropriation of the global brand. Original cultural content. Characteristics of exotic goods.

    статья, добавлен 28.12.2017

  • The communicative and psychological influence of the brand character. Creating a brand persona based on certain characteristics that are inherent to the audience, as well as the company itself. Successful and timely introduction of new stories or mascots.

    статья, добавлен 06.08.2023

  • Product Placement как разновидность скрытой рекламы и техника его эффективного применения. Три классических типа Product Placement, независимо от канала распространения. Преимущества Product Placement от других видов рекламы: доходы, которые она приносит.

    реферат, добавлен 21.11.2015

  • Analysis of the international beauty brands content marketing on instagram and facebook. Review existing literature on the topic: the definition and the concept of the term "customer engagement". Making of recommendations for global beauty brands.

    дипломная работа, добавлен 02.09.2018

  • The research company's relentless pursuit to implement the innovative marketing elements in production and marketing services to quickly reach the customer and meet needs according to the quality standards, the appropriate cost, and delivery speed.

    статья, добавлен 18.04.2023

  • Сущность понятия Product Placement. Рейтинг предпочитаемых телевизионных сериалов пользователей Интернет. Роль рекламы Product Placement для России и российского бизнеса. Психологические модели Product Placemen, его отличия от традиционной рекламы.

    доклад, добавлен 21.02.2012

  • Анализ достоинств и недостатков product placement. Россия и Product Placement. Применение Product Placement как инструментa маркетингового PR. Разработка и проведение промо-программ. Использование способа скрытой рекламы. Реклама табачных брендов.

    курсовая работа, добавлен 06.12.2012

  • Criteria for customer service. Measuring service quality via customer satisfaction complaint. Customer behavior. Feature AirBaltic and Uzbekistan airways companies. Destinations, fleet, level of satisfaction of airBaltic and Uzbekistan airways passengers.

    контрольная работа, добавлен 23.11.2014

  • Availability of information about the market as the main component of any market selection program. The sources of information on international markets and products. Creation of computer databases to help marketers in the problem of identification.

    статья, добавлен 21.06.2018

  • Modern types of Frequent-flyer programs and financial approaches. Winners and losers from mileage and revenue-based reward program. Advantages and disadvantages of status demotion policy. Differences between the most and the least satisfied clients.

    дипломная работа, добавлен 01.09.2018

  • Размещение определенной торговой марки или самого товара в кино с рекламными целями. Появление "Product Placement" в связи с выходом на экраны американцев обыкновенного мультфильма. Анализ основных видов и практического применения Product Placement.

    курсовая работа, добавлен 04.12.2014

  • Анализ Product Placement как сегмента рекламного рынка, изучение его роли в современной культуре. Характеристика роли и места скрытой рекламы в законодательстве, особенностей их взаимодействия. Рекомендации по усовершенствованию системы Product Placement.

    статья, добавлен 06.06.2018

  • Control of deliveries and shipments as the basic function of the warehouse logistics. The problem of customer interaction in the company of wholesale trade. Customer engagement - a basis of strategy of survival and growth for the company in the market.

    контрольная работа, добавлен 20.03.2016

Работы в архивах красиво оформлены согласно требованиям ВУЗов и содержат рисунки, диаграммы, формулы и т.д.
PPT, PPTX и PDF-файлы представлены только в архивах.
Рекомендуем скачать работу и оценить ее, кликнув по соответствующей звездочке.