???????? Customer Relationship Management
CRM (Customer Relationship Management) – ?????????? ??????????? ? ?????????. ???????????? ?????????????????????? ??????? ? ???????. ???????????????? ? ???? CRM-??????. ???????????, ??????? ???????? ? ???? ?????????? ?????????? ??????????? ? ?????????.
Подобные документы
A comprehensive series of tests of new civil aircraft before delivery to the customer. Troubleshooting before operating aircraft. The significance of testing for aircraft production. Prospects for the development of aircraft testing in the future.
??????, добавлен 20.03.2024The guidelines of the scientific study of Agile Management (Management 3.0), the selection of a range of benefits and barriers for businesses and consumers and the formation of the main categories of Agile Management for business. Agile Management 3.0.
??????, добавлен 20.07.2024Modern methods of management decision. Adaptation of classical theories to pharmaceutical management. The requirements for effective management decision. Uncertainty as causes risk in the organization activity. The algoritm for management decision.
??????, добавлен 29.10.2016Personnel management as a factor in organizational strategy. Use of information technologies to establish the relationship between personnel and the goals of the organization. The concept of business intelligence in the context of personnel strategy.
??????, добавлен 27.09.2016Analysis of the relationship of work results with leadership style. The influence of leadership style in accordance with the Herse-Blanchard situational theory on job satisfaction and productivity. Directions of optimization by personnel management.
????????? ??????, добавлен 04.12.2019Development of the scientific thought in the field of management of organizations from its origin till present time. Development of scientific thought in the field of management, basic approaches and schools of management, management of organizations.
??????, добавлен 05.02.2019The philosophy and methods of progress and continuous improvement in the theory of total quality management. Quality management systems in ISO normative documents. Possible practical recommendations and requirements for the management of organizations.
??????, добавлен 17.04.2022Consideration of the developed criteria for the effectiveness of management services. Characteristics of the indicators of a comprehensive assessment of the effectiveness of management of the banking sector. Analysis of management in "Kazkommertsbank".
??????, добавлен 28.09.2016The main tasks and the importance of management in today’s economy, the possibilities of bringing the art of management to a high level. The role and importance of strategic management, and scientific and practical suggestions and recommendations.
??????, добавлен 26.11.2023Basics of management models and technologies. Analysis of the impact of individual psychological characteristics of the manager on production indicators. Identification of differences in the management style of heads of state and non-state organizations.
??????, добавлен 11.01.2023The correspondence of the perception of the essence of enterprise management processes and personnel system approach. Justification of the strategic elements of the subsystem of personnel management and tapiserie process of enterprise management.
??????, добавлен 28.09.2016It is proposed to evaluate and consider the importance of communication with five styles of conflict management in the organization according to the TKI model (Thomas Kilman Model). The need for effective communication skills in management is emphasized.
??????, добавлен 12.05.2024Five main conditions for the transition from the pre-professional era to the era of professionalization and the formation of educational management culture are outlined. Four most significant shortcomings of organizational management mechanisms.
??????, добавлен 03.01.2021The possibility of using the organizational development management as the basis for implementing innovations within the framework of proactive management at the enterprise is justified. Approaches to the organizational development management are analyzed.
??????, добавлен 28.09.2016Analysis of the relationship between the competitiveness of enterprises with the quality of products or services provided and the ability to meet customer requirements. Requirements for the quality of products. Factors affecting its competitiveness.
??????, добавлен 19.02.2021The telecommunication sector risk profile are identified based on qualitative and quantitative risk management. Prospective for using Bayesian technologies at continuous risk management are determined. Experience of telecom companies in risk management.
??????, добавлен 30.07.2016The concept of strategic brand management, emphasizes on the direction of brand growth in the long-term prospects. The functions, the basic principles of brand management. Methods and principles, specific models, organizational forms of brand management.
??????, добавлен 16.12.2020- 43. Strategic HR management and building of international teams as a strategy for global competitiveness
The latest management theories and trends are explored and insights into the role intercultural competence in the strategic management of human resources are provided. The importance of aligning human resource management practices with business strategy.
??????, добавлен 04.09.2024 The analysis of the development of scientific thought in the field of management since its inception to the present time. Definition of core management principles and the impact of new social and economic factors due to the realities of the XXI century.
??????, добавлен 25.12.2016The practice of management as a means of influencing individual workers and labor groups in general, which are necessary to achieve the goals of the company (organization). New approaches and mechanisms used in the management of the service sector.
??????, добавлен 16.08.2017Emphasize that personnel management of domestic enterprises remains an important problem. Analysis of personnel management, which carried out through management of labor potential, which is evaluated of the development of the personnel's labor potential.
??????, добавлен 16.10.2023The author has developed the importance of management in today’s economy, the possibilities of bringing the art of management to a high level, the role and importance of strategic management, and scientific and practical suggestions and recommendations.
??????, добавлен 09.11.2023Determination of the foundations of management analysis for the adoption of economically-informed decisions, assessing the reliability of partners and technology management analysis, to determine the most optimal variant of tax policy of the company.
??????, добавлен 26.07.2016Relevance of scientific direction "Management of digital economy". Industry 4.0 and its implementations. Development of competencies in analog and digitized production processes. The directions of management of the economy on the basis of management 4.0.
??????, добавлен 29.04.2019The concept of strategic management as an objective reality, post-industrial economy. The study of types and models of strategic management in Ukraine and abroad. The flaws in the traditional strategic management system in a stable market environment.
??????, добавлен 29.01.2016